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Terms of Service

AMANDAJ. ARTS LLC TERMS OF SERVICE

Last Updated: 01/16/2024

1. APPOINTMENTS AND CONSULTATIONS

1.1 Appointments:

  • All clients must schedule appointments for services.

  • New clients are required to have a consultation before booking any services.

  • Appointments can be booked through our service page.

1.2 Service Duration and Late Policy:

  • Services are customized for each client, and we strive to adhere to the timeline.

  • A 15-minute grace period is allowed for late arrivals. Beyond this, a no-show fee will be charged, and the appointment must be rescheduled.

  • If there is still time for the service, a $25 late fee will be applied, and not all services can be guaranteed, including a blow-dry/style.

2. CANCELLATION AND GUARANTEE POLICY

2.1 Cancellation Policy:

  • There is a 55% cancellation fee for no-shows, cancellations, or reschedules within 24 hours of the scheduled appointment.

2.2 Service Guarantee:

  • Services are guaranteed for up to 3 days.

  • If a client seeks services from another stylist or salon, this guarantee is void.

3. CONTACT AND RESPONSE TIME

3.1 Communication:

  • When contacting AmandaJ. Arts LLC, please allow 24 to 48 business hours for a reply.

  • Contact hours are from 9 AM to 5 PM, Monday to Friday.

4. PAYMENTS

4.1 Accepted Methods:

  • Payment is accepted in cash or by card.

5. CLIENT BEHAVIOR

5.1 Respectful Behavior:

  • All clients are expected to act in a respectable manner during appointments.

6. CHEMICAL REACTIONS AND ALLERGIES

6.1 Client Responsibility:

  • AmandaJ. Arts LLC is not responsible for any chemical reactions or allergies.

  • Clients are responsible for providing accurate information about their hair history.

7. PRIVACY POLICY

7.1 Privacy Policy:

  • Please refer to our Privacy Policy page for information on how we collect, use, and protect your personal information.

8. RIGHT TO TERMINATE OR REFUSE SERVICE

8.1 Termination or Refusal:

  • AmandaJ. Arts LLC, reserves the right to terminate services to any client or refuse service at its discretion.

9. SERVICE CUSTOMIZATION AND MAINTENANCE INSTRUCTIONS

9.1 Service Customization:

  • All services are customized to each client.

  • Maintenance instructions and schedules must be followed to avoid potential damage to the hair and to maintain service guarantees.

10. PHOTOGRAPHY AND SOCIAL MEDIA

10.1 Photography Policy:

  • When sitting in my chair, clients agree to allow pictures for marketing materials or social media.

  • Clients may opt-out of pictures before the appointment begins.

11. RETAINERS AND TRANSFORMATIONAL SERVICES

11.1 Retainers:

  • Retainers are collected for transformational services such as extensions and hair enhancement.

  • All retainers collected are non-refundable.

12. COVID-19 GUIDELINES

12.1 COVID-19 Guidelines:

  • COVID-19/flu guidelines are followed per local ordinances. I reserve the right to wear a mask if deemed necessary and may request clients to do so if displaying symptoms.

13. CLIENT SUPPORT

13.1 Client Support:

  • Follow @amandajarts 

  • Help me by liking, sharing posts, and leaving a Google review. Thank you!

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